Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
I create many custom orders! Just take a look around my shop and you’re sure to find a custom option for a product you like!
My package still says Pre-Transit. Is it still on the way?
Yes! Sometimes packages can take longer to get scanned if the post office is busy but, your package is still on the way! If your order has still not arrived by the scheduled delivery date, please feel free to reach out to me!
Processing time
Due to the large number of orders I have been receiving (thank you btw) my processing time is currently 7-9 business days. This is an average on how long it will take for me to get to your order however, some orders may ship quicker or slower than this, depending on the order. I also typically ship packages in order of receiving them so, older orders will get shipped before newer orders.
If you need your package quickly, especially during the holidays, I would suggest purchasing Priority Shipping. During the holidays, my processing time will increase so please keep that in mind when placing an order!
When will you be shipping my order?
My order processing time is currently 7-9 business days. I know that may seem like a lot but, I have been receiving a large number of orders and everything is hand made by myself, so I need some extra time to get to everything :) You should have a “ship by date” provided by Etsy. Your order will be shipped by this date, if not a bit sooner!